FAQ | quintebaygymnastics

Your Guide to QBGC: All the Answers You Need to Start Strong!

We’ve simplified our most common questions so you can focus on what matters most: watching your child grow, learn, and shine.

How do I register my child for a class or event?

Getting started is easy! You can register online via our website or app, or reach out to us directly via email (rec@quintebaygymnastics.com) or phone (613-967-9517) for help. If you’re a returning member and need assistance logging into your account, don’t create a new one—our team is here to get you sorted quickly!

Which class is right for my child?

We offer programs for every age and skill level, designed to nurture confidence and progress. All you need to do is choose a class according to your child's age; no need to worry about skill level, we will assess that. Here is a quick guide to the different types of gymnastics we offer:

Artistic Gymnastics – Age 5+

Artistic Gymnastics is the most common style of gymnastics and includes a mix of strength, balance, flexibility, and coordination. Athletes use equipment like the uneven bars, beam, vault, floor, trampoline, and tumble track to learn skills and routines. It's a great all-around introduction to the sport!

Tumbling – Age 7+

Tumbling focuses on powerful, fast-paced floor skills like cartwheels, round-offs, flips, and handsprings. It’s done on long spring floors like a rod floor or tumble track and doesn’t use the traditional equipment like uneven bars or beam. Perfect for kids who love to run, flip, and fly across the floor!

Trampoline – Age 9 +

Trampoline gymnastics is all about bounce, height, and control. Athletes use trampolines and the tumble track to learn skills like jumps, twists, and flips, while developing body control and air awareness. It’s exciting and fun for kids who love to be airborne!

ACRO (Acrobatic) Gymnastics – Age 8+

Acro combines gymnastics, partner work, and dance. Athletes work together to build balance, lifts, and group skills, along with individual tumbling. It builds trust, teamwork, and strength. Great for kids who enjoy working with others and performing creative routines.

Our staff is happy to help you choose the best fit for your child’s age, interests, and goals.

How do I know when my child is ready for an Advanced gymnastics class?

Our advanced classes are designed for athletes who have developed strong foundational skills and are ready for more challenging training. Readiness depends on both age and skill level. Coaches assess each gymnast’s progress and will recommend a move to Advanced when appropriate.

Here’s a general guide:

Artistic Gymnastics - Age 5+:

Ages 5–6: Artistic Level 4
Ages 7–9: Artistic Level 6 or Tumbling Level 4
Ages 10+: Artistic Level 8 or Tumbling Level 10

Tumbling - Age 5+:

Ages 5–7: Artistic Level 4 or Tumbling Level 3
Ages 8–10: Artistic Level 7 or Tumbling Level 5
Ages 11+: Artistic Level 10 or Tumbling Level 7

Trampoline - Age 9+:

Trampoline Level 5 or higher

Acro - Age 8+:

At this time, advanced Acro is not offered, but skill-based partner work is included in regular Acro classes.

If you're unsure of your child’s level, our coaches are happy to evaluate their skills and let you know when they’re ready to advance. Just ask at the front desk or email rec@quintebaygymnastics.com

Can I watch my child’s class?

Absolutely! Our upstairs viewing area is a great place to cheer on your athlete. To keep it welcoming for everyone, please:

Leave outdoor shoes downstairs—be sure to bring clean indoor shoes or slippers to change into.
No food or drinks in the viewing area.
Avoid photos/videos to respect privacy.

We appreciate your help in keeping this space clean and positive for all families.

Where do I park and drop off/pick up?

Parking: Use the Centennial Secondary School lot during class times.
Drop-off: Walk your child into the building (no parking lot drop-offs). Remove outdoor shoes in the boot room before heading upstairs.

Pick-up: Arrive 5 minutes early in the lobby. If you leave during class, ensure we have your up-to-date emergency contact information.

What should my gymnast wear?

Comfort and safety are key!

Accepted: Shorts, t-shirts, leggings, or gymnastics leotards (available for purchase at the club).
Avoid: Crop tops, sports bras, denim, belts, zippers, skirts, dresses or jewelry (only small earrings allowed).
Hair: Tie back long hair for safety.

If your child arrives in the wrong attire, we’ll gently remind you—no worries!

How are fees and payments handled?

We offer 4 terms (Fall, Winter, Spring, Summer)

Fees cover the full term and are due when you register.
The $45 annual Gymnastics Ontario fee is required and non-refundable.
No refunds if you withdraw mid-term, unless the spot is filled.

What if I need to withdraw?

We understand plans change. If you need to withdraw, here’s how it works:

Please complete an online Withdrawal Form. Refunds will only be considered once the spot has been successfully filled by another participant from the waitlist or through the website. Please note that all approved withdrawals are subject to an administrative fee. No refunds will be issued for missed classes or partial attendance.

PA Day Camp: 14-day notice – $10 admin fee.
Full Week Camp: 30-day notice – $25 admin fee.
Birthday Parties: $25 admin fee if rescheduled.
Term Registration: No refunds unless another student fills the spot.

Competitive withdrawals must be emailed to comp@quintebaygymnastics.com

Can I try a class first?

Yes! Email rec@quintebaygymnastics.com to schedule a trial class.

Can my child switch classes?

Space permitting, transfers are possible. Contact the office to arrange a transfer (a small admin fee may apply).

Can I request a specific coach?

We’ll do our best to accommodate your request, though coach assignments depend on scheduling.

What if my child misses a class?

2 consecutive missed classes: 1 free makeup class.
Refunds/credits: Not offered for missed classes.

QBGC cancellations (weather, etc): A makeup class will be provided within the season.

What happens if the club closes?

We will notify you via:

Website and Facebook updates.
Email alerts.
Push notifications (QBGC App users).

When is testing for Advanced programs?

Testing is held in spring for advanced and competitive programming. However, if you wish to discuss this before that time, please contact the office for more information.

Do you offer private lessons?

Yes! Email comp@quintebaygymnastics.com to discuss options.

How do I get a receipt?

Log in to your Parent Portal and check the Billing & Payments section. Need help? Email us at rec@quintebaygymnastics.com and we’ll send one your way.

Still have questions?
Our team is here to help! Call (613) 967-9517 or email rec@quintebaygymnastics.com